Hammond Times, Volume 14, Number 165, Hammond, Lake County, 31 December 1920 — Page 9

Friday. Decrmbor 31. 1920.

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And the Best Possible Service at All Timr

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You are entitled to good service and we want you to have it. Please Ho us the favor of selecting our office as the proper place to register complaints. We are always ready and anxious to investigate any and all complaints and to rectify errors. No individual or company can always He perfect. We invite your help and ask your cooperation in bettering our service. It is our Hope anH desire that our relations may He uniformly cordial and pleasant. Please tell us your troubles and we will gladly do our part toward remedying any difficulty. Your criticism and complaints are invited at all times and any employee in any department who fails to welcome same and do his utmost to furnish you good service and rectify errors, is not rightly representing this company and its policy towards the public.

To Our Employees The Company's reputation is in your Hands. Never attempt to take advantage of a patron. The Company wants no revenue it does not

earn.

Remember that you are in the service of the public as well as the Company. This Company recognizes its obligations to the public and the conduct of each individual employee should so demonstrate. Courtesy is the most valuable asset that an employee of tHe Company can possess. The best efforts of the Company to please its patrons are sometimes offset by the thoughtlessness of an employee who may fail to remember that any act of his which develops ill-feeling reacts upon the Company and upon his fellow employees.

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Hammond, Ind., Office 571 Hohman St. Telephone Hammond 2300. East Chicago, Ind., Office Forsyth and Chicago Aves. Telephone E. C. 86. Indiana Harbor, Ind., Office 3405 Michigan Ave. Telephone I. H. 81 J . Whiting, Ind., Office New York Ave. and 1 1 9th St. Telephone Whiting 46. Munster, Highland, Dyer, SchererviUe, Griffith, Ind.

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