Indianapolis Times, Indianapolis, Marion County, 25 March 1949 — Page 14

7 oy \ ’ PAGE 14

Receives Flood

Of Complaints

Noitst Studio

Misunderstandings Numerous, Says Business Bureau

Better Business. Bureau today made public a large number of customer complaints is has received against Rolland (formerly

Randell) Studio.

In making public the big com-!

plaint file, the bureau disclosed

more than 25 complaints or In-

quiries on the studio had been

received this year. Bureau manager

Toner M.

Overly issued no statement other

than to say the understandings between ous.” In Lemcke Bldig.

The Rolland Studio is now lothe Lemcke building. Formerly it was known as Ran-

cated In

“apparent customers and the firm were numer-

dell Studio and was located in

the English Hotel Monument Circle.

building on

The directory on the main floor of the Lemcke building now lists|

the studio as Randell Studio, Room 225-30, but advertising from the firm carries the name Rolland. _ Better Business Bureau, in January, sent a letter to the studio listing a number of the complaints it had received and

asked for an explanation. Up to

this morning a reply had not

been received. Take Coupon Along

Most persons complaining stated they took to the studio a

coupon, supposedly entitling them to a single photograph, but were the coupons would not be honored unless the customer ordered ad-

told by attendants there

ditional pictures. One man said he gave an addl-|

tional order but then claimed he the photographs to which he ‘was entitled. A child took a $1 coupon to the studio which she said she had purchased from an agent but was told she could not have Rn picture taken unless a parent accompanied her. Her mother resided in Noblesville and could

did not receive all

not come to the studio.

The child was unable to obtain| refund of the $1 paid for the

coupon. Gets Many Complaints

The bureau announced it had recelved a number of complaints

similar to this one.

Charles Bremson, manager of Rolland Studio, sald he was making an “honest effort” to adjust all complaints. He took over man-|

agement when the shop moved |

from the Circle and the name

was changed.

He said only one employee of |

the old Randell organization remained in the office. However, he| sald he did not expect complaints

to stop.

“They are customary in bus-| {nesses of this type,” he declared. He said he had been unable to trace down complaints listed in|

the Better Business Bureau letter because negative numbers were

not enclosed.

Mr. Overly said complaints had

continued to come into the bu-|

reau since the first of the year,

Dead’ 40 Minutes, Boy, 16, Lives

Doctor Massages Heart in Operation

CHICAGO, Mar. 25 (UP)—A 186-year-old boy whose heart stopped for 40 minutes was revived by a doctor who took the heart in his hands and massaged it,-the Journal of the American Medical As-

sociation reported today.

The boy has récovered and has heen released from Mount Sinal the Journal

Hospital, New York,

said.

The boy, whose name was withwas undergoing an operation for a lung disease. When his stopped he respiration W. Touroff massaged the heart to maintain

held,

breathing and heart was given artificial and Dr. Arthur 8S.

circulation. ‘Gave Strong Beat’ After the patient

grasped with an

turned promptly,” the

sald.

An AMA spokesman said similar cases had been reported, but that Dr. Touroff may have estabrecord

lished a ‘“length-of-time for the ‘massage technique.”

DAV Service Officer To Address VFW Here

John. Weiss, national

erans, will

eign Wars, diana, at 8:15 p. m.

210 E. Ohio Bt,

He will talk on the blood donor Bernard ‘Zimmer wil tell of experiences while a pris. 27 months. He blood transfusions

program,

oner of war for tas had 30

TABLET MADE JUST FOR YOUR CHILD...

o. TWith ais aspiInin] First

was given blood and adrenalin the heart was apparatus to prevent hemorrhage. Forty minutes after the heart stopped, “it suddenly gave a strong beat and regular action and respiration reJournal

service officer of Disabled American Vetaddress members of the 11th District Veterans of ForDepartment of Intonight in the Frank T. Strayer Post 1400,

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