Evening Republican, Volume 15, Number 230, Rensselaer, Jasper County, 29 September 1911 — Speaks Well of Operator. [ARTICLE]

Speaks Well of Operator.

A Jackson man was “if-yQU-pleased” and “yes-sired” so politely by a telephone operator Thursday that he called up the manager arid said a good word for the girl. , It was so unusual, he said. .“Unusual?” responded the manager. “Certainly the operator’s politeness is no more unusual Chan your own. T have been in this business for a good many years, and you are one of the few men who ever took the trouble to say a good word for an operator.” It is no temper-soothing job—that which the telephone girl»holds. She has to serve at once a great corporation and an exacting public. She is held responsible not only for her own mistakes, but for the countless mistakes made by otheir people. You roughly jar your telephone, and your nerves, if does not answer instantly; you think she Is teasing you, when she tells you the line you want is “busy”; you are furiqus over her stupidity, when you get the wrong party, and you never stop to think. She is a sadly misjudged girl. Her work is difficult and her errors marvelously few. She has no time for unnecessary words, though she is as polite as the public will permit her to be. v She knows that you never think of her service except when It goes wrong and never speak of her except to “knock". Yet she patiently does the best she can for you. Don’t imagine that you are distinguishing yourself by complaining against her. Thousands have been ahead of you. But say a word in her favor at the right place, and you stand almost alone with an approving conscience.,—Jackson Citizen Press.