Democratic Sentinel, Volume 6, Number 13, Rensselaer, Jasper County, 28 April 1882 — An Important Factor. [ARTICLE]

An Important Factor.

Retailer—“ Yes, sir, incivility costs nothing, but it is a very important factor in business success. Treat a man gruffly, and he is almost certain to return to your store. Keep a lady waiting as long as you can, and then ask her rudely what she wants. In nine cases out of ten she will go home and tell her husband, and then he will come and clean out your

entire stock. Only be rude enough, and you are sure to rise—at the business end of a boot”— York Commercial.